SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

SECTION 2 - CONSENT 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at our contact page

or mailing us at:
Fran Willoughby, Foxacre, 4 Parkland Grove, Farnham, Surrey, GU9 9HA

If you have provided us with your affirmative consent to receive our newsletter, we will send e-mails with information about our upcoming events and promotions approximately 4-6 times a year. We use MailChimp to send our newsletter ( you can read MailChimp’s privacy policy here). You can unsubscribe at any time by clicking at the link at the bottom of the e-mail, or by emailing us at: franwilloughbycreativeart@gmail.com

SECTION 3 - DISCLOSURE 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SQUARESPACE

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Squarespace data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

Payment:

All our payments are handled by Paypal. Please view their website for more information https://www.paypal.com/uk/webapps/mpp/pay-online

SECTION 5 - SECURITY 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

QUESTIONS AND CONTACT INFORMATION 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at our contact page 

or by mail at
Fran Willoughby
4, Parkland Grove
Farnham
GU9 9HA